How Can I Get Support For My Order?

There are a few ways you can request support. 

• Open a Support ticket in ClickBank.
• Reach out to us directly by submitting a request at our Help Center, or emailing us at [e-mail]. 

ClickBank Technical Support:

• What is ClickBank and CLKBANK.COM?
  • Cosmic Updates' products are delivered to you by ClickBank. CLKBANK.COM is the customer service website that they provide, which you can utilize directly for support. Once you open a support ticket with ClickBank they can resolve the request or forward it on to us for resolution. 
    At CLKBANK.COM, you can create an account, request a refund, request technical assistance, and chat with a customer service representative. You can also view your order history and cancel subscriptions.
  • Follow the links below to get step-by-step instructions for opening tickets through ClickBank:
    • Request a refund.
    • Request a cancellation.
    • Request technical support. Follow the instructions for requesting a refund; however, click on the Technical Support feature and follow the prompts.

Submitting A Request Through Cosmic Updates' Help Center Or Email:

• Utilizing our Help Center:
  • Log in to your Cosmic Updates' Help Center account.
    • In the Help Center, click Submit a request at the top of the page.
    • If you require, you can add a CC email address to copy a user on the ticket.
    • Enter a subject and describe the issue you are experiencing.
      • As you enter a subject, a list of suggested articles in our knowledge base may appear. You can click on one of the articles instead of submitting the request. These articles can usually resolve the issue; if not, proceed to the next steps.
    • Add any attachments.
      • The file size limit is 7 MB.
    • Click Submit.
• Emailing Cosmic Updates directly:

You can email us directly at [e-mail].